FSR Administrator III
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About The Position
The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, and the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. The Systems and Operations Section encompasses three major areas: Automated Child Support Enforcement System (ACSES) development and support; the Family Support Registry (FSR), Colorado's mandated State Disbursement Unit (SDU). The FSR was created and provides services per Colorado Revised Statutes 26-13-114. FSR services are for all families with a support order. The FSR is split into two sections. FSR Financial Services (FFS) is responsible for the operation of the State Disbursement Unit (SDU). FSR Support Services (FSS) provides services to employers, families, county Child Support Services (CSS) offices, and the court. The State Disbursement Unit executes the Division's annual responsibilities to receive and deliver payments totaling over $520 million annually to families. In addition, FFS staff provide financial services to families and county CSS offices. The FSR Financial Services Unit includes six State FTE and vendor services, and the Unit is responsible for the procurement and ongoing administration of associated contractual services that total over $2 million annually. This position works in the FSR Financial Services Unit. The FSR's Financial Services Unit is responsible for using established guidelines and procedures to perform State financial reconciliations between the contract vendor, the FSR Bank, the ACSES, Colorado Department of Human Services (CDHS), and the sixty-four (64) county CSS programs. This position is responsible for monitoring and ensuring the quality assurance of FSR operations and activities with respective stakeholders; serves as a liaison between CDHS-CSS, FSR contractors, and county CSS units on issues/activities performed by the FSR; assists with developing procedures and rules to ensure compliance with the terms of the FSR contract(s) and any associated amendment(s) related to payment processing, customer service, and electronic payment card.
