FSQA Micro Lab Supervisor

Westrock Coffee Company • Conway, AR

76d

About The Position

The FSQA Micro Laboratory Supervisor will manage the Microbiology, Quantitative, and Raw Material Laboratories. The supervisor will manage the laboratory technicians and verify test data. The supervisor will be responsible for developing and maintaining test standard operation procedures and laboratory audits. They will ensure that their team follows proper protocols, performing quality/micro tests, and producing accurate and reliable results. They are responsible for training new hires and updating staff on best practices in their field including new techniques or technologies that can improve testing accuracy or efficiency. They will develop and maintain laboratory KPIs and maintain laboratory instrumentation. The Supervisor will report to the Director of FSQA & Regulatory Compliance.

Requirements

• Bachelor's degree in microbiology, chemistry, biology, or related field.
• 2-5 years' experience in a laboratory setting.
• 2-5 years' experience in a leadership role.
• Experience and knowledge with Microsoft Office and Office-based database systems.
• Ability to understand department documents.
• Ability to display sound logic and attention to details.
• Ability to communicate comfortably and work with co-workers in a team environment.
• Ability to follow a schedule, as well as verbal and written instructions.
• Read and speak English.

Nice To Haves

• Masters degree in microbiology, chemistry, biology or related field preferred.
• Experience in food manufacturing preferred.
• ISO 17025 and GLP standards experience preferred.
• Experience with 3rd party certifying bodies preferred.
• Demonstrate excellent oral and written communication skills.
• Sound Math skills e.g. Percent Calculations, averages, means, standard deviation, microbiological calculations, etc.
• Respond quickly to information requests from internal and external customers.
• Ability to follow SOPs.

Responsibilities

• Establish safety guidelines and policies to prevent accidents and injuries in the laboratory.
• Providing training to new and current technicians.
• Ensure that all laboratory instrumentation is properly maintained and calibrated.
• Evaluate the performance of technicians and provide regular feedback to ensure optimal performance.
• Perform inspections and audits of the laboratories to ensure GLP are followed.
• Stay current on new laboratory standards and approved test methods.
• Assure all products meet specification requirements and follow FSMA and Global Food Safety guidelines to ensure the finished product meets food safety and quality requirements.
• Ensure test methods and records are accurate.
• Maintain inventory of laboratory suppliers.
• Maintain the laboratory management system and communicate test results FSQA management.
• Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor, manager, and director of FSQA.
• Conduct relevant performance testing criteria for each instrument.
• Assist with the investigation of customer complaints and quality reports by collecting, analyzing, and summarizing data.
• Ensure general daily laboratory housekeeping provides a quality/safe working environment.
• Collect, organize, and set up product samples for sensory evaluation.
• Follow all policies, procedures, standards, safety, and GMP/GLP requirements.
• Contribute to team efforts by accomplishing related tasks as needed and performing other duties as requested by management.
• Will be an active member of the food safety team.
• Develop standards compliant to ISO 17025 requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree