FSO - Consulting - Life Insurance - Sales Performance Management (SPM) Strategy - Manager

Ernst & Young • Baltimore, MD

257d • $141,200 - $258,900

About The Position

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity EY is currently seeking a Manager for our Sales Performance Management (SPM) team to help our insurance clients optimize their producer management and commissions/ compensation effectiveness through a combination of technology, strategy, and process improvements. This role will focus on transforming SPM operations, and distribution, with a particular focus on helping clients drive measurable results from their agent workforce.

Requirements

• Bachelor's degree in Computer Science, Management Information Systems, Business or related disciplines.
• Insurance industry (preferably life & annuities, group benefits, individual life, or retirement services) experience.
• 7+ years of experience in sales performance management, agent compensation, or related consulting fields.
• Proven experience with strategy and technology transformation projects, with a focus on improving sales performance and processes.
• Experience with SPM tools and technologies (e.g., SAP - Commissions, Varicent, Anaplan, RegEd, Vertafore etc.).
• Strong oral and written communication skills including executive presentation skills.
• Experience assessing and designing compensation plans, processes, systems, and associated technologies.
• Understanding of Insurance and Annuities products and life cycle processes.
• In-depth understanding of sales incentive compensation models, sales forecasting, pipeline management, and sales operations.
• A track record of supporting client relationships, including business development and sales activities such as proposals, presentations, and pitches.
• Strong people management skills with experience in mentoring and coaching team members.
• Ability to travel to client sites as necessary.

Nice To Haves

• A Master's degree in Business Administration, Management Information Systems, or related disciplines.
• Experience in roles such as SPM Solution Architect, or SPM Consultant.
• Experience in program/project management within an on-shore/off-shore model, working with clients and third-party vendors.
• Experience with Agile project management and transformation initiatives involving legacy system migrations or technology upgrades.
• Familiarity with advanced analytics and performance measurement methodologies in the context of sales teams and performance management.

Responsibilities

• Lead workstreams for large, multi-phase Sales Performance Management (SPM) transformation projects, managing client expectations, building project teams, and overseeing scope, risks, budget, and timelines.
• Advise clients on the design and implementation of SPM strategies, processes, systems, and technology solutions, aligning these with business objectives and goals.
• Assess client needs and performance gaps using best practices and innovative approaches, providing tailored recommendations for process improvements, technology integrations, and performance management enhancements.
• Manage and oversee the quality of deliverables, ensuring exceptional performance and client satisfaction throughout the project lifecycle.
• Provide regular project status reporting, including progress metrics, billing, and client updates.
• Document engagement details thoroughly, ensuring clarity and transparency in project execution.
• Support business development efforts and participate in pursuits, proposal writing, and client presentations in the Sales Performance Management space.
• Build connections with SPM solution providers and clients to drive growth of EY's SPM practice.

Benefits

• Comprehensive compensation and benefits package.
• Base salary range for this job in all geographic locations in the US is $141,200 to $258,900.
• Salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300.
• Medical and dental coverage.
• Pension and 401(k) plans.
• Wide range of paid time off options.
• Flexible vacation policy.
• Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree