FSM OverIT Technical Consultant, Senior Associate

PwC•Charlotte, NC

29d•$77,000 - $202,000

About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Field Service Operations team you will lead the design, implementation, and enhancement of field service and mobility solutions for clients across various sectors. As a Senior Associate you will analyze complex problems, mentor others, and maintain exemplary standards while building meaningful client connections and navigating increasingly complex situations. This role offers the chance to deepen your technical knowledge and grow your personal brand while delivering exceptional solutions that meet client needs.

Requirements

Bachelor's Degree
At least 3 years of experience in consulting, designing, and implementing OverIT Solutions platform

Nice To Haves

Bachelor's Degree in Computer Engineering, Computer Science, Engineering preferred
Demonstrating flexibility in dynamic project environments
Participating in end-to-end consulting engagements
Designing and implementing business processes within OverIT Solutions
Identifying client needs and translating business requirements
Monitoring project risks and assisting in resolution
Maintaining adherence to project governance and quality standards
Contributing insights on business issues in Power & Utilities sector
Possessing hands-on experience with functional configuration and/or technical development with OverIT Solutions
Demonstrating success leading project teams in a consulting or professional services environment
Having a proven understanding of business processes related to field service, mobile workforce management, and/or asset management
Exhibiting excellent communication skills, with experience preparing and presenting complex written and verbal materials
Managing multiple priorities, meeting deadlines, and delivering high-quality work in a client-facing role

Responsibilities

Refine client solutions by analyzing complex challenges
Mentor junior team members and provide guidance on professional practices
Navigate complex situations to deliver quality outcomes
Enhance technical knowledge in mobile platforms and related technologies
Work with cross-functional teams to confirm project success
Uphold professional standards and contribute to continuous improvement initiatives