Frontline Support Engineer
Fireblocks•New York City, NY
399d•$77,000 - $101,000
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About The Position
Join our mission to deliver unparalleled customer support in the dynamic world of cryptocurrency and DeFi. As a Customer Frontline Support Engineer, you will act as the first point of contact for our customers, resolving complex issues with empathy, precision, and urgency. You'll be instrumental in ensuring our customers succeed, collaborating with internal teams to deliver proactive, world-class support. This role operates on a 24/7 schedule to meet customer needs, with shifts determined based on seniority and business requirements.
