Frontier Passenger Service Agent- (Part- Time)

Menzies Aviation • Orlando, FL

112d

About The Position

Join Menzies Aviation and be part of our family! As a member of the Menzies Aviation Passenger Service Team, you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.

Requirements

• Must be at least 18 years of age
• Must pass a pre-employment drug screen
• Ability to proficiently read, write and speak English
• Must be comfortable lifting/moving up to 70lbs of cargo and baggage
• Must be able to stand for long periods of time at the ticket counter and gate check-in areas
• Must pass FBI background check and obtain US Customs seal
• Must be available and flexible to work variable shifts including weekends and holidays

Nice To Haves

• Prior Customer Service Experience Strongly Preferred
• Intermediate Computer Skills Required

Responsibilities

• Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport
• Interpret identification labels along with baggage and cargo routing tags
• Host self-service kiosks
• Ensure that all work areas are organized
• Keep a positive attitude while offering assistance
• Ensure the safe and secure operations
• Perform other duties as assigned

Benefits

• Advancement Opportunities
• Medical, Dental, Vision
• 401K, STD, LTD, and more
• Flight Benefits
• Paid Training
• Paid Parking
• Uniform Provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: High school or GED