Frontend UX Designer

Universal Music Group, Inc.•Philadelphia, PA

36d•$75,010 - $120,010

About The Position

We're looking for a UI/UX Designer to design and optimize direct-to-consumer (D2C) online stores for some of the world's leading artists and labels. You'll help shape the way fans experience, interact and purchase from their favorite artists through beautifully crafted, high-performing e-commerce experiences. You'll be responsible for elevating the artists' worlds, thinking like a superfan but with razor sharp digital design skills - translating music culture, brand identity, and merchandising into seamless, emotionally engaging online stores that drive sales and fan loyalty. You'll work closely with the wider design/motion teams to build out the ultimate fan experience and collaborate with store front developers and back end systems teams to push our sites and stores into better experience for our artist and consumers.

Requirements

3+ years of experience in UI/UX design, ideally in e-commerce, entertainment, or consumer brands.
Strong portfolio demonstrating responsive design, visual design systems, and UX problem-solving.
Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite
Good working knowledge of Shopify and/or other D2C e-commerce platforms
Understanding of digital merchandising, conversion optimization, and checkout flow best practices.
Comfortable working in a fast-paced, campaign-driven environment with shifting priorities.

Nice To Haves

Experience designing for music artists, record labels, or fan-focused digital products.
Familiarity with HTML5, JS, CSS.
Passion for music, culture, and innovation.

Responsibilities

Design and iterate on e-commerce experiences - from landing pages and prouct detail pages to checkout and campaign microsites - that bring artist brands to life.
Be able to present your ideas clearly and advocate for good interface and experience.
Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling, usability, and conversion.
Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect implementation and an exceptional end-to-end customer journey.
Use insights from analytics, A/B testing, and fan feedback to refine and optimize store performance.
Translate brand and album aesthetics into cohesive digital experiences aligned with campaign visuals and creative direction.
Advocate for best-in-class UX practices, accessibility, and responsive design across all digital touchpoints.
Work closely with developers to ensure the feasibility and implementation of design solutions.

Benefits

Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
Comprehensive medical, dental, vision, and FSA options, as well as:
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent