Front Team Member

$24,960 - $31,200/Yr

Chick-fil-A - Delray Beach, FL

Part-time,Full-time - Entry Level

Delray Beach, FL

Food Services and Drinking Places

About the position

As a Front of House Team Member at Chick-fil-A, you will serve as the first point of contact for customers, ensuring they receive excellent service and a memorable dining experience. This role involves greeting customers, taking orders, serving food and drinks, and maintaining a clean and welcoming environment. The position offers both full-time and part-time opportunities in a fast-paced, team-oriented setting, emphasizing personal growth and development.

Responsibilities

• Greets every customer with a warm, friendly attitude and ensures they feel welcome.
• Accurately takes customer orders in the restaurant and drive-thru, entering orders into the POS system.
• Provides menu knowledge and suggests additional items (upselling) when appropriate.
• Serves customers promptly and ensures that the food meets quality and presentation standards.
• Processes payments using the POS, handles cash transactions, and ensures the accuracy of all transactions.
• Maintains cleanliness in the dining area, front counter, and restrooms by clearing tables, wiping surfaces, and taking out trash as needed.
• Works collaboratively with kitchen and other team members to ensure orders are completed accurately and quickly.
• Addresses customer inquiries and proactively works to resolve any complaints in a courteous and efficient manner.
• Follows all company policies, procedures, and food safety regulations to ensure the health and safety of customers.
• Completes the training required within the first two weeks of joining.
• Assists team leaders and members by refilling beverage containers, ice, condiments, and cups.
• Honors and encourages others to follow and fulfill the purpose and values of Chick-fil-A.

Requirements

• Must be available to work a minimum of three days per week including Fridays and Saturdays.
• Must be available to work from 2 p.m. to 10:30 p.m. or 5 p.m. to 10:30 p.m.
• Prior experience in the food service or customer service industry is preferred but not required.
• Must be able to stand for long periods and work outside in the sun.
• Must be able to lift items over 25 lbs. on a daily basis.

Nice-to-haves

• Experience in food service or customer service industry is preferred.

Benefits

• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Employee meals and discounts