Front Service

Buffalo Lodging Associates, LLC • Beachwood, OH

17h • Onsite

About The Position

Homewood Suites is seeking candidates for the position of Front Service/Houseperson to join their team! Shuttle driving will be included as needed so must have a clean driving record. The Front Service/Houseperson will be responsible for helping to achieve ongoing guest satisfaction by maintaining the cleanliness and general appearance of public areas and corridors of the hotel during the day shifts, specifically 8:00 AM - 4:00 PM Monday -Friday, with flexibility for other shifts including weekends. Buffalo Lodging Associates, a hotel management company founded in 1996, emphasizes true hospitality and has an extensive portfolio of 50 hotels, partnering with brands like Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International. The company is a community of welcoming, committed, and passionate associates dedicated to providing a best-in-class hospitality experience and operational excellence.

Requirements

• High School diploma or equivalent
• 2 Years Experience laundry or housekeeping
• Excellent Customer Service
• Able to work various shifts (and weekends and holidays)
• Valid Driver’s License with clean driving record

Nice To Haves

• Hotel Experience a plus
• Hotel brand Experience a plus

Responsibilities

• Responds to guest requests in a prompt and courteous manner.
• Stocks room attendant carts and supplies
• Cleans furniture, elevators, glass etc., in public areas such as lobby, pool, public restrooms.
• Tends laundering machines – to provide ample linen supplies for morning shift.
• Assists with various housekeeping and maintenance duties as assigned by supervisor.
• Assists with shuttle service.

Benefits

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees