BMW-posted about 1 year ago
$45,760 - $56,160/Yr
Full-time • Mid Level
Ontario, CA
Transportation Equipment Manufacturing

The Front Parts Counter Representative at BMW of Ontario is responsible for providing exceptional customer service by assisting retail and wholesale customers, as well as service department technicians, in selling parts and accessories efficiently. This role is integral to ensuring customer satisfaction and profitability within the parts department.

  • Assist retail and wholesale customers with parts inquiries and sales.
  • Support service department technicians by providing necessary parts and accessories in a timely manner.
  • Ensure a world-class buying experience for customers throughout their journey.
  • Maintain a high level of expertise in parts knowledge to enhance customer satisfaction.
  • Set and report on monthly and annual goals for the Parts Department in collaboration with the Parts Manager.
  • Mid-level experience in a similar role.
  • Valid Driver's License with a good driving record.
  • Strong organizational skills to manage customer requests and inventory effectively.
  • Excellent communication skills to interact with customers and team members.
  • Experience in the automotive industry.
  • Ability to work in a fast-paced, results-driven environment.
  • A positive team-player attitude.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Opportunities for advancement
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