Front Office - Western Colorado Physicians Group

PRIMARY CARE PARTNERS INCGrand Junction, CO
1d$16 - $19Onsite

About The Position

Front Office Job Summary: To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

Requirements

  • Must have phone skills and pleasant phone voice
  • Customer service oriented
  • Some computer skills
  • Be able to multi-task
  • Perform well under pressure
  • Able to work at a fast pace
  • High School Diploma

Responsibilities

  • Answer phones (primary) and handle calls appropriately
  • Schedule and cancel appointments appropriately
  • Check patients in and out and print clinical summary
  • Enter legal document papers
  • Enter deceased patients
  • Enter and delete recalls
  • Add new patient accounts
  • Send outgoing faxes.
  • Collect co-pays, payments or past due amounts
  • Check Medicaid eligibility and RMHP eligibility.
  • Collect Choice forms for RMHP and Prime mcd and documents as needed.
  • Gather and enter correct demographics.
  • Check patients out and print clinical summary.
  • Help problem solve patient issues
  • Enter no shows, cancellations, and reschedules.

Benefits

  • $7-8 Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.
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