Front Office Support Float - Oncology, Santa Barbara/Ventura (SB Home Base)

UCLA Health • Santa Barbara, CA

99d • $25 - $36

About The Position

In this role, you will provide general and administrative support to the staff, physicians and patients of the assigned Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. You will travel and work at department clinics throughout the community as assigned by the supervisor for coverage.

Requirements

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Skill to organize tasks to facilitate smooth work/patient flow.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record.
• Ability to work overtime in cases of emergency.
• Skill in maintaining a harmonious work atmosphere and practicing excellent customer service.
• Skill in speaking clearly and using proper grammar.
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Nice To Haves

• Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
• Knowledge to schedule patients for referrals to specialists.
• Knowledge of major medical insurance plans.

Responsibilities

• Provide general and administrative support to staff, physicians, and patients.
• Schedule new consultations and coordinate patient appointments.
• Complete demographics and referral forms.
• Handle online transactions including appointment and procedure scheduling.
• Collect insurance cards and payments.
• Balance daily cash drawers.
• Provide backup administrative support.
• Triage calls and manage correspondence.
• Sort and distribute mail.
• Travel to various UCLA Health locations as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees