Front Office Supervisor - Arrow Dental (Scappoose)

Arrow Dental•Scappoose, OR

1d•$26 - $32

About The Position

We are seeking a full-time Dental Front Office Supervisor for our Arrow Dental Clinic in Scappoose. This position will provide supervision of the front office and is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Benefits: Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Pay Range: $26.18 to $32.33 per hour (depending on experience). Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Requirements

Dental office or equivalent work experience or post-secondary education
Demonstrated knowledge of dental clinic, patient flow, tracking, triage, health education, dental office procedures, and health care scheduling
Knowledge of dental terminology, procedures and dental insurance
Strong supervisory skills, including problem solving, time management, employee training and development, and team building preferred
Proven professional demeanor and ability to use good judgment and discretion when dealing with confidential information & conform to HIPAA regulations
2-4 years dental office experience or equivalent management experience preferred
Computer proficiency with DAISY or other dental practice management system and Microsoft Office applications preferred
Strong verbal, written, and interpersonal communication skills
Strong analytical, problem solving, and decision-making skills
Ability to work well under pressure with frequent interruptions and shifting priorities
Self-motivated, organized, & able to work independently and as a team member
Ability to read, understand and apply administrative policies and procedures
Ability to come into work on time and on a daily basis
Maintain confidentiality and project a professional business image

Responsibilities

Complete day-to-day operations of the dental office
Open and close dental office according to office protocol
Review the office for a neat, professional appearance and make necessary changes
Greet and welcome patients and visitors to the practice
Help explain office policy to patients
Collect payment from patients at the time of treatment
Make a follow-up appointment as needed
See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
Assist in the treatment room as needed
Verify and update insurance information on all patients
Submit treatment plans for predetermination of benefits when appropriate
Coordinate patient referrals when necessary
Prepare claims forms for patients with dental insurance
Monitor inventory and order office supplies as needed
Provides regular communications with Dental Clinic Operations Manager regarding the status of daily operations.
Perform other duties as assigned.