Front Office Supervisor
About The Position
Works under the supervision of the Office Manager and Practice Director. Responsible for supervising the daily activities of the clerical team members. Oversees the day to day operations of the office and ensures smooth, efficient flow of patients through the office. Assists the Office Manager by providing feedback related to evaluations and disciplines. Orders medical and office supplies. Maintains current knowledge of coding, scheduling of appointments and efficient, customer-friendly practices of the office. Advises patients and/or patient family members regarding insurance, billing, surgical and other issues or refers them to the appropriate team member who can help. Train or coordinate training of new front office employees. Schedule day to day activities of the physician. Other duties as assigned including but not limited to the ability to fill most positions in the event of vacancies and to assist with office efficiency. Maintains our professional standards.
Requirements
- High school or equivalent (Required)
- 1-3 years Medical Office experience (Preferred)
- 1-3 years Coding experience (Preferred)
- 1-3 years Insurance experience (Preferred)
Nice To Haves
- Associates Degree, (Preferred)
Responsibilities
- Supervising the daily activities of the clerical team members
- Overseeing the day to day operations of the office
- Ensuring smooth, efficient flow of patients through the office
- Assisting the Office Manager by providing feedback related to evaluations and disciplines
- Ordering medical and office supplies
- Maintaining current knowledge of coding, scheduling of appointments and efficient, customer-friendly practices of the office
- Advising patients and/or patient family members regarding insurance, billing, surgical and other issues or refers them to the appropriate team member who can help
- Training or coordinating training of new front office employees
- Scheduling day to day activities of the physician
- Filling most positions in the event of vacancies and to assist with office efficiency
- Maintaining professional standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
