Front Office Specialists (Float)

Aza Health • Palatka, FL

82d

About The Position

The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.

Responsibilities

• Greet patients in a polite, prompt and helpful manner.
• Receive and take accurate telephone messages.
• Utilize strong interpersonal communication skills to support team efforts to the organization.
• Direct customers to the appropriate resources when necessary.
• Assist patients with necessary paperwork as needed.
• Complete necessary paperwork such as encounter forms; use computer system to generate information necessary for billing.
• Inform appropriate nursing staff of the patient's arrival.
• Enter all information and verify information for billing and records purposes.
• Provide translation services.
• Confirm appointments.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Number of Employees: 11-50 employees