Front Office Specialist

TriHealth • Oxford, OH

9h • Onsite

About The Position

At TriHealth, Front Office Specialists make a meaningful impact every day.

We’re committed to creating an exceptional place to work and receive care—one
built on strong values, teamwork, and respect. Here, you’ll be supported by a
compassionate community, grow your clinical skills, and contribute to
high‑quality patient care in a trusted health system.

Join us and be part of a team that leads with purpose, supports your
development, and stays true to the values that define who we are at our core.

Location: Oxford Priority Care, 110 N. Poplar St. Oxford, OH 45056

Schedule: Part Time Day, No Weekends

Incentives & Benefits: 

We offer competitive shift differentials, opportunities for professional growth,
and a comprehensive benefits package that may include medical, dental, vision,
paid time off, retirement savings plans, and tuition reimbursement.

PRN positions not eligible for TriHealth benefits

https://careers.trihealth.com/what-we-offer/benefits
[https://careers.trihealth.com/what-we-offer/benefits]

Job Overview:

This position is responsible for answering, handling and screening incoming
telephone calls; greeting and registering patients, filing and preparing charts.
In addition, this position is responsible for check-out functions, including
review of encounter form data, collection of co-payments, scheduling follow-up
appointments; completing daily bank deposit; day-end reconciliation duties. Some
locations also require this position to complete charge/receipt-entry and
charge-receipt summaries for all office-related services.

Requirements

• High School Diploma or GED degree (Required)
• 3 - 4 years experience in a related field (Required)

Responsibilities

• Answers incoming telephone lines and handles and distributes calls.
• Demonstrates flexibility and takes initiative in seeking or accepting additional assignments.
• Schedules patient appointments. Informs department of issues.
• Accurately inputs patient registration information and updates patient insurance and demographic information.
• Accepts payments and logs appropriately.
• Demonstrates courtesy and respect toward families, community professionals and agencies, office personnel and team members. Follows JCAHO and HIPAA protocols; access to patient information will be limited to what is necessary to perform the job.
• Handles patient complaints and refers to manager as appropriate.

Benefits

• competitive shift differentials
• opportunities for professional growth
• comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED