Front Office Specialist

Surgery Partners Careers•Lake Mary, FL

About The Position

Front / Back Office Specialist – Multi-Provider Medical Practice Start Your Healthcare Career or Continue Growing With Us Are you dependable, organized, and comfortable managing a busy multi-provider medical office? We are seeking a Front / Back Office Specialist who takes pride in doing things the right way and thrives in a fast-paced healthcare environment. This role is ideal for someone with front desk experience in a multi-doctor practice who enjoys patient interaction, multitasking, and being an essential part of clinic operations. About Our Practice We are a high-volume, growth-focused interventional pain management clinic serving the Tampa community. Our team works collaboratively, supports one another, and stays focused on delivering efficient, professional care to every patient who walks through our doors. Working in a multi-provider environment means every day is different, and strong coordination between the front desk, clinical team, and providers is essential. What You’ll Do Front Office Responsibilities Welcome and check in patients in a professional and efficient manner Manage patient flow across multiple providers and schedules Verify insurance eligibility and demographic information Collect co-pays and process payments accurately Schedule follow-up appointments, procedures, and consultations Coordinate provider schedules and help optimize daily clinic flow Confirm upcoming appointments and assist with schedule adjustments Assist with daily balancing and end-of-day reconciliation Maintain an organized and welcoming front desk environment Back Office Cross-Training Opportunities Team members in this role will have the opportunity to cross-train on back office responsibilities to better understand clinical workflow and support the team when needed. Room patients efficiently during high-volume clinic times Obtain and document vital signs Prepare and turn over exam rooms Assist clinical staff with patient flow Support providers and medical assistants as clinic needs require What We Value We thrive when our team members: Are dependable and consistently on time Stay organized and focused in a busy environment Take ownership of their responsibilities Communicate professionally with patients and team members Remain calm and solution-oriented during peak clinic times Work well within a team supporting multiple providers Growth Opportunity This position provides exposure to both clinical and operational aspects of a growing specialty practice, including front office coordination, clinical workflow, and procedure scheduling. Cross-training allows team members to build a well-rounded healthcare skill set and opens the door for future advancement within the organization.