Front Office Specialist
About The Position
FRONT / BACK OFFICE SPECIALIST – MULTI-PROVIDER MEDICAL PRACTICE START YOUR HEALTHCARE CAREER OR CONTINUE GROWING WITH US Are you dependable, organized, and comfortable managing a busy multi-provider medical office? We are seeking a Front / Back Office Specialist who takes pride in doing things the right way and thrives in a fast-paced healthcare environment. This role is ideal for someone with front desk experience in a multi-doctor practice who enjoys patient interaction, multitasking, and being an essential part of clinic operations. About Our Practice We are a high-volume, growth-focused interventional pain management clinic serving the Tampa community. Our team works collaboratively, supports one another, and stays focused on delivering efficient, professional care to every patient who walks through our doors. Working in a multi-provider environment means every day is different, and strong coordination between the front desk, clinical team, and providers is essential. Team members in this role will have the opportunity to cross-train on back office responsibilities to better understand clinical workflow and support the team when needed. This position provides exposure to both clinical and operational aspects of a growing specialty practice, including front office coordination, clinical workflow, and procedure scheduling. Cross-training allows team members to build a well-rounded healthcare skill set and opens the door for future advancement within the organization.
Requirements
- High School Diploma or GED
- Computer proficiency and ability to work within multiple systems
- Strong communication and customer service skills
- Professional demeanor and strong attention to detail
Nice To Haves
- Front desk experience in a medical office preferred
- Experience working in a multi-provider or high-volume clinic strongly preferred
Responsibilities
- Welcome and check in patients in a professional and efficient manner
- Manage patient flow across multiple providers and schedules
- Verify insurance eligibility and demographic information
- Collect co-pays and process payments accurately
- Schedule follow-up appointments, procedures, and consultations
- Coordinate provider schedules and help optimize daily clinic flow
- Confirm upcoming appointments and assist with schedule adjustments
- Assist with daily balancing and end-of-day reconciliation
- Maintain an organized and welcoming front desk environment
- Room patients efficiently during high-volume clinic times
- Obtain and document vital signs
- Prepare and turn over exam rooms
- Assist clinical staff with patient flow
- Support providers and medical assistants as clinic needs require
Benefits
- Health, Dental, and Vision Insurance
- Health Savings Account with employer contribution
- Company-paid life insurance
- Paid Time Off
- 401(k) with company match
- Consistent weekday schedule — no weekends
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
