Front Office Specialist - Miamisburg - Bariatric Program - FT/First Shift

Kettering Health • Miamisburg, OH

103d

About The Position

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Kettering Health Miamisburg has been serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years. It is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio. The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care. Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center, and DEXA scanning. KH Miamisburg is a 142 bed facility and has received numerous awards for its quality of care.

Requirements

• Completion of a high school diploma or equivalent.
• Previous front office experience or background in general office work.
• Ability to comprehend established office routines and policies.
• Learns quickly from oral and written instructions.
• Ability to operate a computer.
• Knowledge of medical terminology.
• Knowledge of CPT & ICD-9 coding.
• Understand the ethics of confidentiality.
• Good organization skills.
• Tact and diplomacy.

Nice To Haves

• Electronic medical records experience.
• Epic training/experience.

Responsibilities

• Greets patients and visitors in a courteous and friendly manner.
• Answers telephone calls, screens calls, arranges appointments, and referrals.
• Obtains information, answers questions, and notifies physician or assistant of patient's arrival.
• Prepares new records, organizes files, and maintains records.
• Types correspondence, reports, e-memos, forms.
• Sorts and distributes mail.
• Performs any other duties relating to the business operation of the medical practice that may be assigned by the physician(s) or practice office manager.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED