Front Office Specialist II
About The Position
We do more than treat cancer. Be a part of the most powerful team of cancer experts and advocates who invest in the health and well-being of our patients throughout treatment and beyond. As part of the team, you will be pursuing the most advanced, innovative, and cost-effective treatment options, so that our patients receive personalized, custom care best suited to their situation. As the primary point of contact for patient check-in during clinic-based appointments, this role operates with minimal supervision. Responsibilities include efficiently scheduling patient appointments and tests, answering incoming calls, and directing both patients and medical staff. Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards.
Requirements
- High School diploma or equivalent required.
- A minimum of two years of experience with all medical front office aspects and scheduling patient appointments required.
- Strong written and verbal communication skills are essential, along with a commitment to providing excellent customer service, demonstrating a high level of courtesy, and maintaining professionalism.
Nice To Haves
- Medical terminology preferred.
- Basic knowledge of the operation of standard office equipment desired.
Responsibilities
- efficiently scheduling patient appointments and tests
- answering incoming calls
- directing both patients and medical staff
- Supports and adheres to the Oklahoma Cancer Specialists and Research Institute Compliance Program, to include the Code of Ethics and Business Standards
Benefits
- medical
- dental
- vision
- voluntary benefits
- 401k
- paid time off (PTO)
- 9 ½ holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
