Front Office Specialist II/Medical Assistant - TCUC Westgate

Texas Children's Medical Center•Austin, TX

About The Position

We are searching for a Front Office Specialist II Urgent Care — someone who works well in a fast-paced setting. In this position, you will be responsible for both clinical and non-clinical duties. Gathers information, assesses, and provides direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients. Think you’ve got what it takes?

Requirements

H.S. Diploma or equivalent.
BLS - Cert-Basic Life Support by the American Heart Association
2 years related experience

Nice To Haves

Graduation from a medical assisting or emergency medical technician program.

Responsibilities

Assists with the collection of patient/family data.
Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol.
Collects and documents vital signs, height/weight, and reason for visit. Graphs data per site protocol.
Documents current medications, allergies, and other information per site protocol with 100% accuracy. Uses scripting where appropriate. Adheres to standards of behavior.
Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral.
Provides general patient care.
Administers medication and immunizations.
Collects Specimens and Performs Laboratory Test.
Provides operational support, performs reception duties & screens phone calls.
Reviews billing information & Process patient payments.
Maintains integrity of medical record and monitors patient information and other practice data.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.