Texas Children's Careers-posted about 5 hours ago
Full-time • Entry Level
Houston, TX
5,001-10,000 employees

We are searching for a Front Office Specialist II Urgent Care — someone who works well in a fast-paced setting. In this position, you will be responsible for both clinical and non-clinical duties. Gathers information, assesses, and provides direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients. Think you’ve got what it takes? As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

  • Assists with the collection of patient/family data.
  • Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol.
  • Collects and documents vital signs, height/weight, and reason for visit.
  • Graphs data per site protocol.
  • Documents current medications, allergies, and other information per site protocol with 100% accuracy.
  • Uses scripting where appropriate.
  • Adheres to standards of behavior.
  • Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral.
  • Provides general patient care.
  • Administers medication and immunizations.
  • Collects Specimens and Performs Laboratory Test.
  • Provides operational support, performs reception duties & screens phone calls.
  • Reviews billing information & Process patient payments.
  • Maintains integrity of medical record and monitors patient information and other practice data.
  • H.S. Diploma or equivalent.
  • BLS - Cert-Basic Life Support by the American Heart Association
  • 2 years related experience
  • Graduation from a medical assisting or emergency medical technician program.
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