HR Assistant

The Manufacturers' Association•Manheim, PA

15d•$16•Onsite

About The Position

Are you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a detail oriented and organized individual to join our growing team. The General Office/HR Assistant is responsible for fielding the phone calls from our customers and clients, completing general office tasks as well as assisting our Human Resources with project-based tasks. The ideal candidate thrives in a fast paced, office environment and has a passion for problem solving and completing tasks efficiently.

Requirements

Previous work experience in customer service a plus
Knowledge of Microsoft Office
Quick and adaptable learner
Excellent communicator
Team player with a positive attitude; collaborative with colleagues
Exceptional written and verbal communication skills a must
Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do
Thick-Skinned - you embrace challenges and attack them head on

Responsibilities

Answering telephone calls from our customers and clients
Handling HR related activities
Moving various projects forward with research and innovative ideas
Maintaining and ordering office supplies
Maintaining filing and records
Working with our Integrator to create and move forward employee wellness tasks
Answer all RingCentral Lines – answers FAQs and transfers other calls
Charging pick up day invoices
Following up on NPNS on pick up day
Assist with clipboards as needed
Cover for Office Manager as needed
Office filing
Handle customer previews
Perform shipping audits on freight and box shipped paperwork
Keep sales tax spreadsheet current
Enter invoices paid
Prepare initial documentation for chargeback responses
Prepare chargeback responses for submission
Track chargeback success
Handle the tracking of company assets
Update daily deposit
Send cases to collections
Verify auction division payments
Perform auction audits
Perform FedEx audits
Collect month end receipts and mail to accountant
Verify & track freight broker invoices
Close sales tax spreadsheets (backup)
Maintain and orders warehouse supplies
Maintain and order first aid supplies
Monitor, refill and reorder inventory for candy machine
Maintain DOT records
Maintain surveillance system and reviewing video as needed
Handle research and logistics in developing HR strategies
Post open jobs on all platforms (back up)
Complete initial phone interviews
Set up working interviews
Schedule secondary interviews
Prepare HR paperwork for onboarding, training, etc.
Create new hire folders
Finalize all new hire files
Process termination paperwork
Handle logistics of scheduling & preparing quarterly conversations
Calculate time cards
Manage, track and reorder service awards and PCI gear
Prepare paperwork for company meetings
Schedule and handle logistics of companywide trainings
Update monthly employee highlights in breakroom
Assist with eBay listings
Take photos
Collect item information
Provide to Auction Ops for listing
Handle special projects as needed
Check in with manager before ending the day
Ensure coverage for time sensitive tasks when out of the office
Contributes to team effort by accomplishing related tasks and taking on additional tasks as needed