KPN Front Office Spec-OBGYN

Kettering HealthSpringboro, OH
1dOnsite

About The Position

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Requirements

  • High School Diploma or equivalent.
  • Previous front office experience or background in general office work.
  • Must be able to maintain confidentiality/discretion.
  • Must be patient, courteous, and tactful.
  • Ability to communicate and relate well with office staff, ancillary departments and the public.
  • Ability to follow direction, accept orders and perform repetitive tasks.
  • Computer literate in use of word processing and email.

Nice To Haves

  • 1-year experience in a medical/physician office setting preferred
  • Women's Health experience preferred
  • Experience in electronic medical records preferred.
  • Knowledge of medical terminology preferred.

Responsibilities

  • Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice.
  • This position is typically the first point of contact (phone and in-person) for the office.
  • This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts.
  • In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.
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