Front Office Representative

Healthcare Outcomes Performance Co. (HOPCo) • Town of Emmet, WI

11h

About The Position

The Front Office Representative is responsible for greeting and acknowledging
all new and returning patients.

Requirements

• The successful candidate must have a minimum of one year of front office experience in a medical office or healthcare setting.
• High school diploma/GED or equivalent working knowledge preferred.
• Requires knowledge of insurance rules and regulations, medical terminology, HIPAA Guidelines, and computer scheduling systems.

Nice To Haves

• Previous experience in collecting money is preferred.
• Bilingual (English/Spanish) strongly preferred.

Responsibilities

• Responsible for preparing new patient paperwork, identifying, and collecting co-payments, co-insurances, and past-due account balances.
• Evaluates patient financial status and establishes payment plans based upon authority levels.
• Screens upcoming and follow-up appointments for required referrals and/or authorizations; ensures all required referrals and/or authorizations are scanned into the patient’s chart and attached to the correct appointment(s).
• Responsible for maintaining a secure and accurate cash drawer, ensuring the cash box always has the prescribed amount. Responsible for daily balancing of cash drawer and closing batch.
• Maintains strictest patient confidentiality.

Benefits

• Competitive Health & Welfare Benefits
• HSA with qualifying HDHP plans with company match
• 401k plan of service with company match (Part-time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees