Front Office Representative

Healthcare Outcomes Performance Company • Sun City West, AZ

10d

About The Position

At Center of Orthopedics and Research Excel , we are dedicated to taking care of you so you can take care of business! The CORE Institute team is dedicated to making the lives of others better by practicing exceptional patient care. If you would like to be part of a dedicated, dynamic healthcare team in a challenging, rewarding environment, The CORE Institute is the right place for you to grow your career. #NAO

Requirements

• The successful candidate must have a minimum of one year of front office experience in a medical office or healthcare setting.
• Requires knowledge of insurance rules and regulations, medical terminology, HIPAA Guidelines, and computer scheduling systems.

Nice To Haves

• High school diploma/GED or equivalent working knowledge preferred.
• Previous experience in collecting money is preferred.
• Bilingual (English/Spanish) strongly preferred.

Responsibilities

• Responsible for preparing new patient paperwork, identifying, and collecting co-payments, co-insurances, and past-due account balances.
• Evaluates patient financial status and establishes payment plans based upon authority levels.
• Screens upcoming and follow-up appointments for required referrals and/or authorizations; ensures all required referrals and/or authorizations are scanned into the patient’s chart and attached to the correct appointment(s).
• Responsible for maintaining a secure and accurate cash drawer, ensuring the cash box always has the prescribed amount.
• Responsible for daily balancing of cash drawer and closing batch.
• Maintains strictest patient confidentiality.
• The Front Office Representative is responsible for greeting and acknowledging all new and returning patients.

Benefits

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan after 6 months of service with company match (Part-time employees included)
• Employee Assistance Program that is available 24/7 to provide support
• Employee Appreciation Days
• Employee Wellness Events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED