Front Office Representative

BF&S Civil Engineers•Indianapolis, IN

28d•Onsite

About The Position

Butler, Fairman, and Seufert is looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued over the phone or while on our premises.

Requirements

High school diploma or equivalent.
Proven experience as front desk representative, one to two years minimum related experience required.
Familiarity with office machines (e.g., fax, printer etc.).
Excellent knowledge of MS Office (especially Excel and Word).
Good organizational and multi-tasking abilities.
Problem-solving skills.
Strong communication and Customer service orientation.

Responsibilities

Answer and screen all incoming calls and direct to staff member or answer any questions
Welcomes guests and visitors and contacts appropriate associate to accompany them
Receive and sort daily mail and deliveries and distribute them
Use postage meter and UPS computer and occasionally take packages to USPS or UPS
Assist with compiling mailings as needed, including utilizing certified mail procedures
Oversee conference and huddle rooms cleanliness
Send project documents to outside firms when requested
Assist Accounting with mailing invoices and other tasks as needed
Count and roll loose change from soda purchases
Assist associates and Owners with tasks as assigned by Administrative Manager
Exhibit company values of honesty, professionalism, consideration, dedication, and accountability at all times