Front Office Representative - Dade City
About The Position
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. This position will cover Dade City and the surrounding counties on an as needed basis (PRN) with variable hours between 7:30 AM - 7:30 PM. Position details: š Status: PRN (as needed basis and not a fixed amount of hours) š„ Facility: Behavioral Health Outpatient Sites š Location: Various behavioral health sites in Pasco and surrounding counties, Florida š Shift: Hours will vary between 7:30 AM - 7:30 PM
Requirements
- High School or Equivalent
- 1 year - Office Related
- Customer service, interpersonal, critical thinking
- Written and verbal communication
- Works independently and with a team
- Organization, administrative and clerical skills
Responsibilities
- Obtains and updates patient information
- Schedules patient appointments and assists with patient inquiries; may arrange for additional services
- Collects and posts payments, and assists with patient billing questions
- Ensures completion of all encounter documentation prior to check out
- Accepts transfers from other facilities according to established guidelines.
- Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.
- Obtains complete and accurate patient registration information according to department standards.
- Reviews and confirms all registration information is accurate at each appointment and makes any required updates.
- Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.
- Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.
- Greets, registers and checks in patients
Benefits
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401K reimbursement
- Yearly performance appraisals and team award bonus
- Community discounts and more
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
