Part-Time Front Office - DOCS ON CALL

PRIMARY CARE PARTNERS INC•Grand Junction, CO

1d•$16 - $19•Onsite

About The Position

DOCS ON CALL is seeking a Receptionist (12-20 hrs. /wk.). Shifts will include weekends, evenings, afternoon and holiday shifts. The starting wage for this position is $18.75 for evening, weekend and holiday hours (Any hours prior to 5pm M-F will revert to the base salary of $16.25). Job Summary: Open and close office, count cash box. Answer all incoming calls, make appointments appropriately for patients, greet and check in patients as they arrive, check all patients out, fax medical records to non-practice patients’ physicians, collect payments and co-payments. Set up follow-up appointments and maintain doctor schedule, page on call providers and lab techs, pick up intake sheets, train new hired employees, attend scheduled meetings, complete self-evaluations yearly.

Requirements

Must have phone skills and pleasant phone voice
Customer service oriented
Some computer skills
Able to multi-task
Perform well under pressure
Able to work at a fast pace.
High School Diploma

Nice To Haves

Medical office experience helpful.

Responsibilities

Open and close office, count cash box.
Answer all incoming calls, make appointments appropriately for patients
Greet and check in patients as they arrive
Check all patients out
Fax medical records to non-practice patients’ physicians
Collect payments and co-payments.
Set up follow-up appointments and maintain doctor schedule
Page on call providers and lab techs
Pick up intake sheets
Train new hired employees
Attend scheduled meetings
Complete self-evaluations yearly.
Make, confirm, and cancel appointments appropriately
Take messages, create tasks in EEHR, and deliver to the appropriate people
Prepare paperwork for today and next day’s appointments
Check and send faxes to non-practice physicians
Print intake forms for the day's appointments and WIT
Create new accounts, scan photo ID’s and new insurance cards, send task to billing office check in patients, and assist with any new patient paperwork & Phreesia tablets if needed
Update demographic and insurance information, check eligibility
Inform nurse of patient arrival
Check balances
Collect co-pays, payments or past due amounts
Make follow-up appointments
Run confirming for the following day for non PCP pt.
Confirm batch with Charge nurse
Count and balance cash box
End of shift and decrease census
Check e-mails and copy all paperwork supply for next day
Clean work area
Straighten magazines’ in the reception area
Secure DOCS for closing
Turn over phones