Front Office Reception Coordinator
About The Position
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a highly organized and reliable Front Office Reception Coordinator to serve as the company's primary point of contact for all visitors, clients, and partners. This is an exciting entry-level opportunity perfect for someone looking to build a long-term career in administration or workplace & business operations. Reporting into the Chief of Staff, the Front Office Reception Coordinator will be stationed on the main floor, managing all front desk responsibilities, including visitor reception, access control, and communications. Beyond the front desk, the role encompasses key administrative and operational support functions, specifically mail/shipping management, and office badging to ensure our workplace operations run seamlessly. This is an excellent opportunity to gain foundational experience in Workplace Operations within a fast-paced environment.
Requirements
- At least 1 year of experience in general administrative duties, customer service, or hospitality.
- Bachelor’s degree or equivalent preferred.
- Ability to learn new software quickly; experience with G-Suite (Gmail, Calendar, Docs) and Slack is highly preferred.
- Strong project management skills with an ability to multitask effectively.
- You are proactive and solution-oriented. When an issue arises, you find a way to fix it.
- Ability to handle sensitive information (such as new hire details or executive meetings) with total confidentiality.
- You have an appreciation for a fast-paced startup environment and a "can-do" attitude—no task is too small if it helps the team succeed.
- This is a strictly onsite role requiring an 8:00 AM start time Monday through Friday to ensure the office is open for early arrivals.
- You must be based in San Francisco or within a short commuting distance to ensure reliability and the ability to get onsite quickly if needed.
Responsibilities
- Be the First Impression : Warmly welcome new hires, visitors, clients, and candidates, ensuring they have a 5-star experience from the moment they step off the elevator.
- Security & Badging : Own the badging system end-to-end. You will create badges for new hires, manage access for existing employees, and ensure all visitor logs are accurate and secure.
- Space Maintenance : Ensure the reception area, lobby, and main conference rooms are tidy, stocked, and presentable throughout the day.
- Shipping & Receiving : Serve as the primary point of contact for all couriers (FedEx, UPS, DHL, USPS). Manage all incoming and outgoing mail, packages & deliveries.
- Tracking : Maintain detailed mailroom logs to track high-value items and ensure prompt delivery to the correct internal teams.
- Inventory : Monitor office supplies and mailroom stock, placing orders before items run low.
- Catering & Events : Assist with ordering catering for meetings, organizing team lunches, and supporting the Office Manager with onsite events.
- Ad-Hoc Projects : Support the Office Manager and Administration team with various administrative tasks and logistical needs as they arise.
Benefits
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
- Amazing culture of collaborative and passionate coworkers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
