Front Office Program Specialist

The company•Germantown, MD

About The Position

Koniag Professional Services, LLC, a Koniag Government Services company , is seeking a Front Office Program Specialist with Top- Secret clearance to support KPS and our government customer in Germantown, MD. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Government Services is seeking a dedicated individual to fill the role of Front Office Program Specialist. This position plays a crucial role in supporting Federal classification programs and ensuring operational efficiency within the organization. The ideal candidate will have a strong background in DOE classification programs, the Atomic Energy Act of 1954, Executive Order 13526, and DOE security orders. This position requires a detail-oriented professional with exceptional writing and analytical skills who can work independently to uphold compliance and facilitate coordination with various entities. The Front Office Program Specialist will be responsible for conducting quality control examinations of administrative work products, tracking actions sent for coordination, and providing essential administrative support to enhance the overall effectiveness of the organization.

Requirements

High school diploma or equivalent. A bachelor’s degree is highly desirable.
Minimum of three (3) years of experience working with Federal classification programs.
In-depth knowledge of the DOE classification program, the Atomic Energy Act of 1954 as amended, Executive Order 13526, and DOE security orders.
Familiarity with Federal Government office correspondence requirements.
Strong writing and analytical skills with the ability to work autonomously.
Ability to conduct quality control examinations of administrative work products.
Proficiency in tracking actions and coordinating with program offices and government agencies.
Exceptional writing skills and attention to detail.
Strong analytical capabilities to assess and evaluate administrative tasks effectively.
Capability to work independently and prioritize tasks accordingly.
Experience in training and coordinating administrative support functions.
Knowledge of Federal classification programs and guidelines.
Proficiency in data entry and document stamping/marking processes.
Strong communication skills to ensure timely and professional interactions with customers.
Top-Secret clearance required.

Responsibilities

Conducting quality control assessments of administrative work products related to data entry, correspondence, and document stamping/marking to ensure accuracy and adherence to classification guidelines.
Tracking and monitoring actions that require coordination with program offices and government agencies, taking the lead in facilitating resolution and communication between all entities involved.
Training and coordinating administrative support staff to ensure the timely and accurate production of correspondence products for the organization and its sub-offices.
Providing general administrative support to maintain a high level of responsiveness and professionalism in addressing customer needs and inquiries accordingly.