FRONT OFFICE PERSON - FOR NO-KILL ANIMAL SHELTER

Santa Paula Animal Rescue Center (Sparc) • Santa Paula, CA

413d • $37,440 - $37,440

About The Position

The Front Office Assistant at the Santa Paula Animal Rescue Center plays a crucial role in supporting the operations of the animal shelter. This position involves interacting with visitors, managing communications, and assisting with the adoption process, all while promoting the shelter's mission of animal welfare.

Requirements

• Passion for animal welfare and a commitment to our shelter's mission
• Excellent communication and customer service skills
• Computer proficiency with PC platforms, as well as Microsoft Office and Google Drive; ability to adapt to/learn ‘Pet Point' software
• Must be able to answer and respond to busy phone lines
• Experience working in a front office or customer service role preferred

Nice To Haves

• Bilingual English-Spanish preferred

Responsibilities

• Greet visitors and assist with inquiries in a friendly and professional manner
• Manage incoming calls and emails, providing helpful information and directing inquiries to the appropriate staff member
• Process adoption applications and assist with the adoption process
• Maintain accurate records of animal intake, adoptions, and other pertinent information
• Assist with scheduling appointments for veterinary care and other services
• Coordinate volunteers and assist with volunteer orientation as needed
• Support fundraising and outreach efforts as directed by management

Benefits

• $18/Hour starting compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services
• Education Level: No Education Listed