Front Office Membership Specialist

Anytime Fitness•Spanaway, WA

5d•$17 - $27

About The Position

Be the Spark that Inspires Progress Do you light up when you help others crush their goals? Love being part of a team that’s passionate about fitness, fun, and forward momentum? We’re looking for a Membership Experience Coach to join our team and play a leading role in creating the most supportive, high-energy fitness community in town. You’ll be the first smile people see, the guide through their journey, and the connection that helps them feel at home every time they walk through our doors. This isn’t just sales—it’s about building relationships, delivering real results, and making a difference every day.

Requirements

You love fitness, people, and personal growth
You’re naturally outgoing and find it easy to strike up a conversation
You’re a strong communicator, listener, and problem-solver
You’re proactive, positive, and able to juggle tasks with a smile
You’re organized and thrive in a team-based environment
a great attitude is a must

Nice To Haves

Sales or customer service experience is a plus
Social media savvy? Even better

Responsibilities

Membership Growth & Club Tours Connect with prospective members, uncover their goals, and show them how we can help get them there
Give energetic, goal-oriented tours of our facility that highlight the benefits of our coaching and community Confidently explain membership options, overcome objections, and close the sale with care Be the go-to expert on membership agreements and club policies
Facility Standards & Presentation Help us maintain the cleanest, most welcoming gym in town Take pride in keeping equipment and spaces sanitized, organized, and ready for action
Member Connection & Retention Greet every member like a regular—by name, with a smile, and a genuine check-in Be their go-to person when they have questions or need support Celebrate their progress, listen to their needs, and help them stay engaged
Social Media & Community Engagement Share stories, updates, and behind-the-scenes content on our social channels Help promote challenges, events, and promotions that keep our community buzzing Partner with the Club Manager on local outreach and member appreciation events
Follow-Ups & Lead Nurture Call & text leads to schedule tours, follow up on visits, and keep the conversation going Reach out to current or returning members to help them feel supported and celebrated Assist with account management (billing, questions, freezes, etc.) with kindness and clarity
Retail & Supplement Sales Recommend and sell products that support our members’ health and fitness goals Stay informed on what we offer so you can make thoughtful, helpful suggestions