Front Office Medical Receptionist
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The role of the Front Office Receptionist at Prosthetic & Orthotic Group Inc. is pivotal in ensuring that patients receive exceptional service while supporting the practitioners in a fast-paced medical environment. This position requires a professional demeanor, the ability to multitask, and excellent customer service skills. The Front Office Receptionist is responsible for managing patient interactions from the moment they arrive at the clinic until they leave, ensuring that all needs and expectations are met during check-in and check-out processes. In this role, the receptionist will greet and assist patients, schedule appointments, and maintain accurate records and accounts. They will check in and register patients promptly, enter demographic information, and verify insurance details before the initial appointment. Additionally, the receptionist will explain financial requirements to patients and collect payments for office visits and procedures. Coordination with staff is essential to ensure a smooth patient flow and a positive waiting room experience. After patient visits, the receptionist will review paperwork at check-out and facilitate follow-up appointments. The Front Office Receptionist will also handle telephone communications, forward messages, manage faxes, and perform necessary administrative tasks such as making copies and scans. This role contributes to the overall team effort by accomplishing related results as needed, making it a vital position within the clinic's operations.
