Front Office Medical Assistant

Cucamonga Valley Medical Group Inc • Fontana, CA

2d

About The Position

In this role, this individual will be responsible for the first impression and acts as the “face” of the company for all patients, vendors, and visitors. The receptionist is responsible for greeting and dismissing patients and their families in a courteous manner in person and/or on the phone. They will be performing a range of clerical and clinical tasks that help maintain organization and keep CVMG clinics running efficiently. Many of the daily tasks are a combination of clerical and clinical duties which often include: responding to all telephone inquiries that come into the office from the phone system queue, back line, and/or the provider line, collection of patient co-payments, taking messages, distributing faxes and delivering compassionate support to patients and their families. They will assist patients professionally and courteously when addressing patients physical and mental needs.

Requirements

• Medical Assistant Diploma or Certificate
• CPR Certification
• 2+ years of Medical Assistant experience
• 2+ years of Family Practice experience
• 2+ years of EMR systems

Responsibilities

• Manage high-volume phone calls
• Accurately taking and delivering messages to appropriate providers and staff
• Assisting in daily faxing, scanning, and data entry
• Providing compassionate patient support and care
• Knowledge of schedules in the EMR system (eCW)
• Checking patients in and out
• Collecting co-payments
• Office administration; stocking supplies, and filing
• Maintaining the cleanliness of the lobby and front desk areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees