Front Office & Marketing Assistant

Brixmor Employment Company, LlcOrlando, FL
13hOnsite

About The Position

The Front Office & Marketing Assistant supports daily office operations and property marketing initiatives by delivering exceptional customer service, maintaining an organized and efficient office environment, and assisting with marketing tasks across multiple properties. Front Office & Administrative Support Responsibilities: Provide courteous, professional, and timely assistance to tenants, customers, and employees Greet visitors, determine the purpose of their visit or call, and direct them to the appropriate team member or venue contact Manage employee parking access cards, deliveries, and maintenance requests Maintain inventory of office supplies and ensure items are restocked as needed Restock kitchen and pantry items throughout the day; ensure counters are clean and maintained Replenish paper at copier stations and keep copier areas neat, organized, and fully supplied Manage postage meter operations and maintain required mailing/shipping supplies Submit copier meter counts to vendors Sort and distribute incoming mail daily Coordinate messenger services, certified mail, and office maintenance vendors Manage utility service start‑ups and shut‑offs in coordination with utility providers Support the General Manager and Facility Manager in managing service contracts and certificates of insurance Support workspace changes including employee relocations, onboarding, and offboarding Assist with catering orders for meetings/events, including delivery coordination, set up, and clean up Provide general clerical support to the Pointe Orlando team (Word & Excel documents, filing, mailing) Work independently and collaboratively on both recurring and special projects Marketing Support Responsibilities (Pointe Orlando, Block 59, LaCenterra at Cinco Ranch, Roosevelt Mall & Wynnewood Village): Update website and digital event platforms for property events Assist with drafting and distributing tenant communications Maintain distribution lists (media contacts, tenant lists, property blog, email/text subscriptions) Order and track event supplies Maintain monthly Pointe Orlando tenant private group events tied to conventions and quarterly spreadsheets for Leasing Track quarterly metrics for measurement and reporting Oversee vendor agreement entry and tracking in Salesforce, ensuring timely execution and insurance documentation Draft and distribute new tenant overviews upon lease execution Create new vendors in Nexus Organize and maintain marketing folders and documentation Support special projects, events and other duties as needed

Requirements

  • Ability to work in-office five days per week
  • Ability to work alternate hours (evening or weekend) if needed for Pointe Orlando events
  • Experience in a professional environment, with strong ability to represent Brixmor in all communications
  • Excellent customer service skills and the ability to respond promptly and courteously to requests
  • Strong communication, teamwork, and decision-making skills
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Ability to manage multiple tasks and projects simultaneously
  • Strong attention to detail, time management, and personal initiative
  • Ability to work independently while collaborating effectively across all levels of the organization
  • Responsive and adaptable in a dynamic, fast‑paced environment
  • Reliable, on-time attendance

Responsibilities

  • Provide courteous, professional, and timely assistance to tenants, customers, and employees
  • Greet visitors, determine the purpose of their visit or call, and direct them to the appropriate team member or venue contact
  • Manage employee parking access cards, deliveries, and maintenance requests
  • Maintain inventory of office supplies and ensure items are restocked as needed
  • Restock kitchen and pantry items throughout the day; ensure counters are clean and maintained
  • Replenish paper at copier stations and keep copier areas neat, organized, and fully supplied
  • Manage postage meter operations and maintain required mailing/shipping supplies
  • Submit copier meter counts to vendors
  • Sort and distribute incoming mail daily
  • Coordinate messenger services, certified mail, and office maintenance vendors
  • Manage utility service start‑ups and shut‑offs in coordination with utility providers
  • Support the General Manager and Facility Manager in managing service contracts and certificates of insurance
  • Support workspace changes including employee relocations, onboarding, and offboarding
  • Assist with catering orders for meetings/events, including delivery coordination, set up, and clean up
  • Provide general clerical support to the Pointe Orlando team (Word & Excel documents, filing, mailing)
  • Work independently and collaboratively on both recurring and special projects
  • Update website and digital event platforms for property events
  • Assist with drafting and distributing tenant communications
  • Maintain distribution lists (media contacts, tenant lists, property blog, email/text subscriptions)
  • Order and track event supplies
  • Maintain monthly Pointe Orlando tenant private group events tied to conventions and quarterly spreadsheets for Leasing
  • Track quarterly metrics for measurement and reporting
  • Oversee vendor agreement entry and tracking in Salesforce, ensuring timely execution and insurance documentation
  • Draft and distribute new tenant overviews upon lease execution
  • Create new vendors in Nexus
  • Organize and maintain marketing folders and documentation
  • Support special projects, events and other duties as needed

Benefits

  • Brixmor offers competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
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