Front Office & Marketing Administrator

JRJ Group • Cincinnati, OH

2d • Onsite

About The Position

Are you an organized multitasker who thrives in a fast-paced environment and enjoys being at the center of communication, coordination, and operations? We are seeking a Front Office & Marketing Administrator professional to serve as the welcoming face of our corporate office while also providing high-level administrative, communications, and operational support across the organization. This position blends office administration, reception, and marketing communication into a dynamic role build for growth. Key Benefits: - $0 Deductible health insurance with low-cost premiums - Profit Sharing - 401k with market-leading employer match - Dental and vision coverage - Paid Time Off: 18 days starting in year one - Paid holidays - Tuition Reimbursement - Additional company-paid benefits include Short Term/Long Term Disability and Life Insurance

Requirements

• Minimum of 2 years of administrative, office operations, communications, or front desk experience.
• High school diploma or GED required; associate degree preferred.
• Proficient in Microsoft Word, Excel, Outlook.
• Strong written and verbal communication skills.
• Highly organized with strong attention to detail.
• Ability to manage sensitive and confidential information professionally.
• Comfortable working with team members at all levels of the organization.
• 100% in-office role with frequent in-person interaction.
• Regular phone use, visitor engagement, and multi-department support.
• Ability to lift and carry items up to 50 lbs as needed.
• Extended periods of sitting, standing, and walking during administrative and event activities.

Nice To Haves

• Experience with Canva, Adobe Creative Suite, WordPress, social media platforms, and video editing preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Support company social media platforms, content posting, and engagement.
• Manage calendars
• Assist with creating posts, graphics, video production, and promotional materials using Adobe, Canva, and related tools.
• Manage updates to the company website, including content, events, forms, and SEO fundamentals.
• Assist with newsletters, interoffice communications, and digital announcements.
• Support QR codes, Linktree updates, and online content distribution.
• Coordinate promotional items, giveaways, corporate gifts, and employee recognition campaigns.
• Support collaboration with outside marketing and industry partners.
• Greet and assist all visitors professionally while ensuring sign-in and security protocols are followed.
• Answer and route all inbound calls to appropriate departments.
• Maintain a clean, welcoming lobby and common areas.
• Manage office, kitchen, and supply inventory.
• Process incoming and outgoing mail, packages, scanning, copying, and correspondence support.
• Support meeting logistics, internal events, and conference room setup.
• Coordinate furniture orders, décor updates, signage placement, and office improvements.
• Provide administrative support to executives and leadership teams.
• Schedule meetings, manage calendars, and coordinate executive travel and itineraries.
• Maintain confidentiality and accuracy of sensitive documents.
• Track memberships, subscriptions, and recurring administrative expenses.
• Review and code credit card statements and track balances related to events and travel.
• Maintain company master files, physical records, and key documentation.
• Support invoice research and administrative coordination with accounting as needed.
• Assist with advisory board and affiliate communications.
• Help coordinate customer outings, industry events, and registrations.
• Assist and coordinate company location renovations (vendors, ordering furniture, scheduling etc.)
• Manage maintenance lists and coordinate fixing vs. replacement.
• Assist with planning and execution of company events such as retreats, picnics, holidays, and internal culture initiatives.
• Coordinate corporate giveaways, appreciation gifts, and milestone recognition.
• Support participation in community events and industry functions.
• Manage ticket distribution, event tracking, and related communications.

Benefits

• $0 Deductible health insurance with low-cost premiums
• Profit Sharing
• 401k with market-leading employer match
• Dental and vision coverage
• Paid Time Off: 18 days starting in year one
• Paid holidays
• Tuition Reimbursement
• Additional company-paid benefits include Short Term/Long Term Disability and Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees