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As a Front Office Manager at AC Hotel by Marriott in Bellevue, WA, you will be responsible for defining and implementing front desk objectives and procedures. Your role will include hiring and training staff, managing shift schedules, supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. You will generate reports and feedback for presentation to the general manager and perform administrative duties such as filing and updating records as needed. Additionally, you will respond to and resolve guest service requests.