Front Office Manager 2026-2027

AMS Schools • Phoenix, AZ

37d • $37,000 - $40,000 • Onsite

About The Position

The Front Office Manager ensures smooth daily operations of the school front desk and administrative office. This role includes overseeing visitor check-in, managing communication channels, maintaining student records, supporting compliance tasks, and providing excellent customer service to staff, families, and community partners. The successful candidate will thrive in a fast-paced school environment, demonstrate initiative, communicate clearly, and model professionalism at all times.

Requirements

• High school diploma or equivalent
• Minimum typing speed of 60 words per minute
• Ability to operate a multi-line phone system
• Proficiency in Microsoft Word and Excel (other Microsoft 365 tools preferred)
• Strong communication, customer service, and interpersonal skills
• Ability to multitask and prioritize in a fast-paced school environment
• Reliability, professionalism, and confidentiality when handling sensitive information
• Commitment to the AMS mission of serving students in underserved communities

Nice To Haves

• Bilingual (Spanish-English)
• Experience using student information systems (PowerSchool, SchoolMaster, or similar)
• Prior experience in a school or high-volume office environment

Responsibilities

• Greet and assist students, families, visitors, and staff in a professional and welcoming manner.
• Operate a multi-line phone system and manage email and front-office communication.
• Maintain daily attendance records, student files, and compliance documentation.
• Support parent communication, student enrollment, and campus operations.
• Manage calendars, scheduling, and campus logistics as needed.
• Oversee visitor management, including security logs and building entry procedures.
• Maintain an organized, clean, and professional front office environment.
• Assist with school-wide administrative support including forms, documentation, and communication tasks.
• Provide support during key operational events such as parent conferences, testing windows, and enrollment seasons.

Benefits

• Competitive compensation and bonus eligibility
• Full benefits including medical, dental, vision, life insurance, disability, retirement with employer match, and paid time off
• Supportive, mission-aligned work culture
• Ongoing training and professional development
• Opportunities for long-term growth and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees