Front Office Manager

The Inn At Meadowbrook-posted 1 day ago
Full-time • Manager
Prairie Village, KS
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Enjoy a work environment where you are given the tools, training, staff, and support to be your best! Be part of a 5-star rated team (check our online reviews!) We’re looking for a Front Office Manager to ensure every guest at our hotel has an exceptional stay with us! Must like smiling, being helpful, and having a positive, can-do attitude! This position is eligible for monthly and semi-annual bonuses after 90 days.

  • Provide superior customer service through every guest encounter
  • Always be smiling, helpful, and have a positive, can-do attitude
  • Lead Front Office operations on a daily basis
  • Develop, lead, and train new and existing staff members
  • Provide superior customer service through every guest encounter
  • Resolve guest and employee issues
  • Patrol hallways, lobby, and other areas as necessary.
  • Complete other tasks as necessary
  • Gather financial and operational information and submit daily reports at the end of the shift
  • Act as Manager on Duty for all departments as needed
  • Inspect guest rooms as needed
  • Create and revise SOPs
  • Must be available to be on-call as needed
  • 40 hours per week position, and must be able to work any nights and days
  • High school diploma or equivalent certification required (GED)
  • Have superb communication skills, management skills, and multitasking skills
  • Hospitality leadership experience in hotels of at least 1 year is required for this role
  • Bookkeeping skills and experience with MS Office are a plus
  • monthly and semi-annual bonuses after 90 days
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