Front Office Manager- Rock Creek Resort
Columbia Hospitality•Red Lodge, MT
253d
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About The Position
The Front Office Manager at Rock Creek Resort is responsible for supervising the procedural aspects of the hotel's front office, including the Front Desk, Valet, PBX, and Reservations. This role requires maintaining a presence during peak traffic periods and ensuring that guest and employee needs are addressed in a timely and professional manner. The manager will perform front desk duties as necessary, oversee VIP requirements, and ensure compliance with safety and security policies. Additionally, the role involves training and developing team members, preparing daily reports, and maintaining confidentiality of proprietary information.
