Front Office | Host

Hyatt•Seattle, WA

6d•$29 - $30•Onsite

About The Position

Join us for an incredible opportunity to be a part of our Front Office Team as a Front Office Host at the Hyatt Regency Seattle! Front Office Hosts are responsible for the guest registration process andmunication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host and have a wonderful opportunity to make a lasting impression for our guests! As a Great Place to Work in the U.S. for twelve years running, it's an award-winning culture w you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence. The Overnight Host/Night Auditor is responsible for the preparation of all night audit procedures and reports. They will balance the day's work, identify and correct errors andplete detailed work accurately. As an Overnight Front Office Host as well, this person will greet guests, handle check-ins, checkouts and guest requests on the third shift in a friendly, attentive, courteous and efficient manner. Our Night Auditor must be able to work productively and effectively in a self-managed environment as well as performing other duties as assigned. The hourly rate range for this position ranges from $28.70/hour to $30.29/hour. The starting rate for this position is $28.70/hour. This position also has an established rate for colleagues who have remained in this position with Hyatt for four years or more, which is $29.27/hour. For those colleagues identified as a “Lead” in this position, the hourly rate is increased to $29.70/hour. In the event a colleague is performing as a “Lead” with four years or more of Hyatt experience as a “Lead” in this role, the position offers $30.29/hour. As an hourly colleague of the Front Desk, this position is eligible to participate in applicable upsell incentive programs. The colleague must be the responsible party for assisting the guest with the upgrade at the Front Desk. As a colleague, we have you covered with awesome benefits and perks! When ing for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

Requirements

A true desire to satisfy the needs of others
Must be able to work in an overnight environment
Open availability - ability to work overnight, weekends and holidays
Refined verbal and writtenmunication skills
Great and thorough attention to detail
Ability to stand long periods of time
Candidates must be able to work independently and are resourceful, especially in overnight setting

Nice To Haves

Previous customer service experience preferred

Responsibilities

guest registration process
munication of hotel services and promotions
processing forms of payment
responding to guest inquires
preparation of all night audit procedures and reports
balance the day's work
identify and correct errors andplete detailed work accurately
greet guests
handle check-ins, checkouts and guest requests

Benefits

Medical insurance for you and your dependents for less than $115 per month, after 30 days of employment
Dental Insurance
Vision Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Vacation Time
10 days (80 hours) earned uponpleting 1-4 years of service
15 days (120 hours) earned uponpleting 5-9 years of service
20 days (160 hours) earned uponpleting 10+ years of service
(2) Floating Holidays per year
(6) Paid Holidays per year
Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
Compassionate Leave
Seattle Paid Sick & Safe Time
Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Employee Assistance Program
Free Uniforms and Cleaning of your Uniform
Discounted parking
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12plimentary rooms at any participating Hyatt location after 90 days of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy