Front Office - Front Desk Agent
Pacific Hospitality Group•New Orleans, LA
270d
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About The Position
The Guest Service agent position provides a warm and welcoming experience for all guests and visitors. Handles all aspects of guest registration/check-in and checkout procedures. Provides special assistance and information about the hotel, hotel amenities, and local area attractions. Resolves guest concerns and provides professional service to gain a high level of guest confidence and satisfaction. Enters information into computer system, collects funds and runs necessary reports. Seeks opportunities to maximize revenue.
