Front Office dental Receptionist

posada dental practice • Palmdale, CA

416d • $33,280 - $35,360

About The Position

We are seeking a friendly and organized Front Desk Receptionist to join our dental clinic team. The ideal candidate will be the first point of contact for patients, providing exceptional patient service and ensuring a smooth operation at the front desk. This role requires strong communication skills, proficiency in computerized systems, and the ability to manage phone systems effectively. Bilingual candidates, especially those fluent in Spanish, are highly encouraged to apply.

Requirements

• Previous experience in a dental office or clinic setting is preferred but not required.
• Strong patient service skills with a focus on creating a positive experience for all patients.
• Proficiency in using computer systems and phone systems effectively.
• Ability to type accurately and efficiently while managing multiple tasks.
• Knowledge of dental terminology, including care plans and ICD-9 coding is a plus.
• Bilingual in Spanish is highly desirable to better serve our diverse patient population.
• Excellent organizational skills and attention to detail are essential for this role.

Responsibilities

• Greet patients warmly as they arrive at the clinic and assist them with check-in procedures.
• Manage incoming calls, schedule appointments, and handle patient inquiries with professionalism.
• Maintain accurate patient records and ensure all information is up-to-date in the computerized system.
• Assist in processing insurance claims and verifying patient eligibility.
• Prepare and organize care plans for patients as needed.
• Ensure the front desk area is tidy and welcoming at all times.
• Collaborate with dental staff to ensure seamless patient flow throughout the clinic.
• Utilize ICD-9 coding when necessary for billing purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed