Front Office / Customer Support

MACNY • East Syracuse, NY

11h • $18 - $20

About The Position

Eagle Metalcraft in East Syracuse is seeking to hire a Front Office / Customer Support individual to join their team!

Requirements

• 1-3 years of experience in an administrative, customer service, or secretarial role.
• Overall professional demeanor with the ability to work well with others and greet others.
• Detail-oriented and meticulous with following through.
• Proficient in all aspects of Microsoft Office (MS Word, Excel, Outlook, and PowerPoint).
• Ability to work independently and efficiently in a fast-paced environment.

Nice To Haves

• MRP / ERP / CRM experience helpful.

Responsibilities

• Receives, processes, and maintains Manufacturing orders.
• Greets customers and visitors in a professional and friendly manner.
• Prepare business correspondence.
• Provide order entry support to sales.
• Provide back up and support to Sales personnel as needed.
• Learn and develop proficiency in all company systems, ERP, CRM.
• Answer multi-line phone system, responding to customer inquiries.
• Support Front Office
• Other duties / responsibilities assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed