Front Office Coordinator

Medi-Weightloss•West Chester, PA

15h•Onsite

About The Position

At Medi Weightloss, we create a welcoming, supportive environment where patients feel confident starting their journey. Our front desk team is the heart of that experience—setting the tone from the moment a patient walks through our doors. We are seeking a friendly, organized, and dependable Front Desk Coordinator to be the primary point of contact for our patients. This role is ideal for a proactive professional who excels at multitasking, stays calm under pressure, and takes pride in keeping an office running smoothly.

Requirements

Strong communication skills and a genuine desire to help others.
An outgoing and polished demeanor.
The ability to prioritize tasks in a fast-paced environment.
Punctual, dependable, and a dedicated team player.
A willingness to learn new systems and take on additional responsibilities as the clinic grows.
Must possess a High School Diploma or GED equivalent

Nice To Haves

Previous experience in a medical, wellness, or spa setting.
Experience with POS systems and payment handling.

Responsibilities

Greet patients with a warm, positive attitude and ensure a seamless check-in/check-out process.
Manage multi-line phones and messages promptly and professionally.
Coordinate and optimize the clinic schedule to ensure efficient patient flow.
Verify patient information, maintain accurate electronic records, and handle sensitive data with care.
Securely collect payments and explain basic program details or pricing when needed.
Maintain a clean, organized, and inviting office.
Support clinical staff by ensuring daily operations are fluid and organized.