Front Office Coordinator

The US Oncology Network•Englewood, CO

8d•$19 - $26•Onsite

About The Position

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Front office Coordinator. Come join this busy oncology practice and work with a dynamic team that is passionate about providing stellar care to our patients. We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It’s much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment. No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient’s hand, or a scheduler on the phone finding an appointment that fits into a patient’s schedule, we are deeply connected to our patients and do what we can to help. If this sounds like you, we’d love to have you join our team. Salary Range: $19.00-$26.00 Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance.

Requirements

High school diploma or equivalent required.
Minimum five years of medical office experience.
Have excellent communication skills, written and verbal.
Proficiency with computer systems a requirement.

Nice To Haves

Microsoft (Outlook, Word, and Excel) a plus.

Responsibilities

Oversees all front office functions.
Recruits, hires and supervises front office staff in addition to developing and attaining performance goals and objectives.
Evaluates performance and recommends merit increases, promotions, and disciplinary actions.
Provides assistance and coverage for front office functions as required.
Prepares and conducts training sessions with staff regarding coding, accurate charge entry, and other front office functions.
Develops and maintains a professional department that assists the organization toward its goal of improving cost-effectiveness of health care delivery.
Coordinates office procedures with front office, medical staff, and billing office to ensure smooth flow of information within departments.
Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
Ensures that authorizations are obtained in a timely manner.
Reviews posting of charges from encounter forms and hospital charges within 24 hours.
Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information.
Maintains knowledge of current health care and billing trends and practices.
Supervises the daily activities of front office staff.