Front Office Coordinator

Arizona State University•Tempe, AZ

7d•$48,000 - $52,000•Onsite

About The Position

The Front Office Coordinator is the primary administrative contact for the School of Molecular Sciences (SMS) and is responsible for managing daily front office operations, supervising student staff, coordinating office workflows, and supporting academic and administrative functions. This role requires strong organizational, customer service, and effective communication skills, along with the ability to be reliable, accountable, and proactive in maintaining a professional, welcoming, and efficient office environment. This position is Full-time and 100% In-person DAYS AND SCHEDULE: Monday – Friday 8 a.m.-5 p.m.

Requirements

High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

Possesses a positive, upbeat and helpful public forward facing attitude.
Dependability, punctuality and the ability to be self-driven.
Knowledge of office management principles, organizational practices, and procedures.
Advanced knowledge and skills using WORD, EXCEL, and PowerPoint.
Strong written and verbal communication skills using various communication mediums such as email,phone, Slack, Teams, and Zoom.
Ability to coordinate multiple tasks, prioritize effectively, and work independently.
Sound judgment, discretion, and professionalism in handling sensitive matters.

Responsibilities

Front Office & Customer Service Serve as the primary point of contact for students, faculty, staff, visitors, and external partners.
Manage phone, email, and in-person inquiries; provide information, referrals, and problem resolution.
Maintain reception and shared office spaces; ensure smooth daily workflow.
Coordinate mail, deliveries, keys, room scheduling, and general office logistics.
Support departmental events, seminars, and on-site activities.
Student Staff Supervision Recruit, onboard, train, schedule, and supervise front office student workers.
Assign work, monitor performance, and provide feedback and coaching.
Manage timekeeping, coverage, and task prioritization.
Academic, Administrative & Equipment Support Coordinate office resources to support faculty and leadership.
Manage secure exam intake, copying, routing, and distribution.
Process copy/print requests and prepare instructional materials.
Maintain records, reports, and electronic filing systems.
Operate and troubleshoot office equipment and grading machines.
Assist with instructional logistics, lab equipment, regalia, and classroom materials.
Distribute TA lab coats and instructional supplies.
Financial, Facilities & Compliance Support Process and track supply requests; order through Workday and maintain inventory.
Track budgets, apply cost-effective purchasing, and reconcile ASU P-Card transactions.
Process reimbursements with required documentation.
Serve as the first point of contact for facilities, safety, and maintenance concerns.
Coordinate with Facilities and safety partners; track and follow up on requests.
Support leadership with confidential communications, reports, and presentation materials.
Assist with special projects and cross-departmental initiatives.