Front Office Coordinator
About The Position
Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you! We are currently seeking a Full-Time Front Office Coordinators for our ProActive Physical Therapy and Sports Medicine clinics, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone. Why You'll Love Working with Us… Team Culture: Collaborate with a team that values professionalism and fun. Foster a safe, warm, and friendly clinic atmosphere. Take initiative and support your team, regardless of your title. Work together to solve challenges and celebrate successes. Always aim to exceed patients' expectations in every interaction.
Requirements
- Must be 18 years or older.
- High School Diploma or GED required.
- Friendly and approachable personality; you love interacting with people.
- 1 year of previous Physical Therapy or medical front office experience highly desirable.
- Dedication to providing excellent customer service in every interaction.
- Thrive in a fast-paced environment, able to adjust to changing demands.
- Comfortable with computer systems and software.
- Willingness to support and collaborate with your teammates.
- Eager to learn and grow, open to feedback, and always seeking to improve.
Nice To Haves
- 1 year of previous Physical Therapy or medical front office experience highly desirable.
Responsibilities
- Greet and assist all visitors and respond to all inquiries appropriately
- Provide general service orientation to patients
- Review insurance eligibility and benefits
- Secure payment authorizations and collect co-pay
- Provide Patient Service Functions
- Manage all incoming calls and message distribution
- Schedule patients
- Maintain office and lobby appearance; ensure all office equipment is in working order
Benefits
- Clinical Productivity Incentive Program
- 401k Plan Contribution
- Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays
- Company paid medical, dental, vision, life and disability insurance benefits.
- Referral Program
- Pet Insurance
- Employee Assistance Program
- Cutting edge tools and resources to navigate your workload efficiently.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
