Front Office Coordinator-Palliative Care

Hospice and Palliative Care of the PiedmontGreenwood, SC
1d

About The Position

Our non-profit, mission-driven palliative care program is seeking a friendly, organized Part-Time Front Office Coordinator to support daily clinic operations and serve as a welcoming first point of contact for patients, families, and referring providers. This role plays an important part in helping patients access compassionate palliative care services while supporting the work of a community-focused healthcare organization dedicated to improving quality of life for those facing serious illness.

Requirements

  • Prior experience in a medical office or healthcare administrative role preferred
  • Experience with insurance authorizations and referral management helpful
  • Strong communication and organizational skills
  • Comfortable working with electronic medical records and standard office software
  • Ability to manage multiple tasks in a fast-paced environment

Responsibilities

  • Process and manage incoming patient referrals
  • Obtain and track insurance prior authorizations
  • Answer and triage incoming phone calls from patients, families, and referring providers
  • Schedule new and follow-up patient appointments
  • Maintain accurate patient information within the electronic medical record
  • Coordinate with clinical staff to support smooth clinic operations

Benefits

  • Approximately 20 hours per week with flexible daytime hours
  • Schedule may be arranged to accommodate school drop-off and pick-up times, making this an excellent opportunity for parents or caregivers seeking part-time work
  • Work in a supportive, mission-driven, non-profit healthcare environment focused on serving the needs of our community and providing compassionate care
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